problem with onboarding wizard, failed to load webhooks, could not create token.

  • kme5246

    (@kme5246)


    7 months ago

    Hello, I tried connecting WooCommerce and PayPal payments on my WordPress site.
    The onboarding wizard ran and connected to PayPal, but it did not connect to the site. I tried many times but still now working.
    So I entered it manually and was able to connect, but the webhook failed to load.
    I still tried making a payment in live mode, but the token is not generated. Please help, I would appreciate it.

    • This topic was modified 7 months ago by kme5246.
Viewing 1 replies (of 1 total)
  • Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @kme5246

    Thanks for reaching out to us, we’re here to help.

    If you’re having trouble after manual onboarding, it might be due to incorrect details. I recommend checking the information twice on the PayPal dashboard and re-entering it. Before doing so, use the “Clear now” function in the Connection tab, and then try to onboard the plugin again.

    If the issue persists, consider creating a sandbox account, log in with the sandbox account details, and check if everything works. This will help determine if there’s an issue with your account.

    Looking forward to your response.

    Kind regards,
    Krystian

Viewing 1 replies (of 1 total)
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