Problem with new village hall web site

  • Resolved johnww9

    (@johnww9)


    6 years, 11 months ago

    == Server Environment ==
    Operating System: WINNT
    Software: Microsoft-IIS/8.5
    MySQL version: 5.5.5
    PHP Version: 5.6.31
    PHP Max Input Vars: 1000
    PHP Max Post Size: 8M
    GD Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 4.9.4
    Site URL: https://stantonharcourt.com
    Home URL: https://stantonharcourt.com
    WP Multisite: No
    Max Upload Size: 2 MB
    Memory limit: 40M
    Permalink Structure: /%postname%/
    Language: en-GB
    Timezone: Europe/London
    Debug Mode: Inactive

    == Theme ==
    Name: OceanWP
    Version: 1.5.5
    Author: Nick
    Child Theme: No

    == User ==
    Role: administrator
    WP Profile lang: en_GB
    User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36

    == Active Plugins ==
    Elementor
    Version: 2.0.3
    Author: Elementor.com

    Ocean Extra
    Version: 1.4.10
    Author: OceanWP

    == Debug ==
    Errors: There are no errors to display
    Hello
    created site on localhost using Oceanwp and elementor
    everything works fine
    Migrated to live site using allin one wp migration
    site looks fine but when I try to edit with elementor I get sorry, the content area was not found in your page. You must call the_content function in the current template, in order for Elementor to work on this page.”
    tThis only happens with home page. All other pages I can edit OK.
    Tried changing themes but still the same error.
    I have spent hours trying to solve this. Please can someone help me
    This is my first website and I am a complete novice.
    Thank you
    John

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

  • Hi John,

    Please read this: https://docs.elementor.com/article/56-content-area-not-found

    And read this: https://docs.elementor.com/article/38-requirements

    It can not be the theme, because I use OceanWP in 50+ sites and no such issues.

    First things that come to my mind are the php version on your server.
    Make sure it is 7+ and clear all possible cache ( server, your own browser, cache plugin if any )

    Hope this helps resolve your issue!
    Annie

    Thread Starter johnww9

    (@johnww9)

    thank you for your time Annie
    Can I ask a question?
    where do I place…… Add the_content function into the page template’s code.

    This is the line you need to add: <?php the_content(); ?>

    Thanks John

    Hi John,

    You do not need to add this to OceanWP’s template, it is already build in this theme.
    Have you read the links I gave you?

    Annie

    Thread Starter johnww9

    (@johnww9)

    I am re reading now
    I have cleared the cache on my PC but I don’t think I can clear the server cache.
    Do you think I should reinstall WordPress and and upload the site again?
    John

    Hi John,

    No, it is probably due on wrong version at your hosting company php version.

    You gave us this information about your server right:

    == Server Environment ==
    Operating System: WINNT
    Software: Microsoft-IIS/8.5
    MySQL version: 5.5.5
    PHP Version: 5.6.31

    That php version is not compatible with elementor and should be set to version 7.0 at your host settings.

    Ask you hosting company about that if you do not now how and where to change that.

    Annie

    Thread Starter johnww9

    (@johnww9)

    OK, Thank you Annie for your help and time. I will contact my hosting company.
    Nothing is simple or straightforward is it?
    John

    That would be the best thing to do now indeed.
    If your host is up to date, Elementor should simply work.

    Hope it will be resolved soon!
    Annie

    Have you resolved the issue? I have the same problem on this configuration.

    Operating System: WINNT
    Software: Microsoft-IIS/10.0
    MySQL version: 5.5.5
    PHP Version: 7.2.2
    PHP Max Input Vars: 1000
    PHP Max Post Size: 1024M
    GD Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    Tried everything above.
    Astra theme, btw.

    • This reply was modified 6 years, 11 months ago by Matija.
    Thread Starter johnww9

    (@johnww9)

    Hello Matija
    My problem was resolved by changing my hosting sever from Windows to Unix and updating php from ver 5.6 to ver 7.
    I hope you find the answer to your problem.
    Best wishes
    John

    Thank you for your answer. Unfortunately I can’t change the hosting server.

Viewing 10 replies - 1 through 10 (of 10 total)
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