• Pkrm

    (@panchiayush)


    I am facing problem in profile Photo. After deleting old photo and adding new photo, old photo still not replaced by new. Please help me its urgent

Viewing 15 replies - 1 through 15 (of 22 total)
  • Hi,

    Desactiv you new plugin installation other one by one and check you have a problem with javascript.

    Plugin Author Jacques Malgrange

    (@sojahu)

    Hi,

    Clean the cache of your browser.

    Regards

    Thread Starter Pkrm

    (@panchiayush)

    Hi,
    I cleaned my browser cache but still no change.
    New photo was updated on back-end but it visual on front end only when click on image for zoom, else it display older image.

    • This reply was modified 7 years, 2 months ago by Pkrm.
    • This reply was modified 7 years, 2 months ago by Pkrm.
    Thread Starter Pkrm

    (@panchiayush)

    Rencontre was last plugin which i installed

    Plugin Author Jacques Malgrange

    (@sojahu)

    New photo was updated on back-end but it visual on front end only when click on image for zoom, else it display older image

    So, photo have successfully been changed. You probably have a WordPress cache to purge and to setup.

    Regards

    Bonjour Jacques !
    Meilleurs v?ux !
    Cordialement

    (@panchiayush !
    Bonjour !
    N’oubliez pas de nettoyer régulièrement, le cache de vos navigateurs !
    La méthode rapide est d’utiliser ctrl / F5 et bien entendu c’est un nettoyage en profondeur qui est plus efficaces.
    Vous avez pour cela un logiciel dont la version gratuite suffit amplement.
    Vous pouvez la télécharger à l’adresse suivante ? https://www.piriform.com/ccleaner/? .
    Votre ordinateur s’en portera mieux, gagnera en rapidité et en sécurité.

    Thread Starter Pkrm

    (@panchiayush)

    Hi,
    Thanks for reply
    But i didn’t used any WordPress cache plugin, so how should i clear wordpress cache. Do you have any solution for that. Last time when i am facing this problem, i removed all photos for some days and then updated new. It works but now my site is on for public, So didn’t have much time.

    Thanks

    • This reply was modified 7 years, 2 months ago by Pkrm.
    Plugin Author Jacques Malgrange

    (@sojahu)

    In front office, click right the “old” image to display it. Is it the same ? Copy the url.

    Same thing in Dashboard. Is it the same url and the same photo ?

    Is it your own WordPress or a WordPress pre-installed by your host ? In this case, may-be it use a cache system that you cannot access. (It’s not recommended to use a pre-installed WP).

    Thread Starter Pkrm

    (@panchiayush)

    In front office, When we click on mini old image,New image displayed.
    In Dashboard, images already update to new. Both mini images from front and dashboard have same url.
    If we update new image on chrome browser and login user from U.C browser image will be changed completely but that doesn’t solve problem. When i changed image on U.C too, again old image appear till we click on mini image.

    • This reply was modified 7 years, 2 months ago by Pkrm.
    Plugin Author Jacques Malgrange

    (@sojahu)

    Ok, so it’s the browser.

    Do you have the same issue in all page (edit profile, profile, sidebar) ?

    This should not normally happen because there is a ‘?r=Random number’ after each image url. Maybe it’s missing somewhere ?

    Regards

    Thread Starter Pkrm

    (@panchiayush)

    Yes, this problem occur on all pages.

    And mini image of front page contain url ?w=Random number
    but after click new image appear which contain ?r=Random number

    and dashboard image have ?r=Random number

    • This reply was modified 7 years, 2 months ago by Pkrm.
    • This reply was modified 7 years, 2 months ago by Pkrm.
    Plugin Author Jacques Malgrange

    (@sojahu)

    If you reload the page, is it a different ‘random number’ in the url ?

    Thread Starter Pkrm

    (@panchiayush)

    Yes, each time ‘random number’ is different in the url

    Plugin Author Jacques Malgrange

    (@sojahu)

    So the code is compliant. It should not happen. The problem seems specific to your browser.

    Take a look here or here.

    Regards

    Bonjour,
    j’avais eu le même problème que vous. Mon anglais n’étant pas parfait je vais vous dire quoi faire en fran?ais. Avec Jacques j’avais passé des jours dessus,
    les plugins de wordpress vous en avez parmi un qui injecte du javascript au mauvais endroit et pour pouvoir trouver lequel, désactivez tout vos plugin et vous laissez juste rencontre puis activez un après l’autre et testez à chaque fois vous allez trouvez le coupable

Viewing 15 replies - 1 through 15 (of 22 total)
  • The topic ‘Problem with new profile photo’ is closed to new replies.