• Resolved tutumu

    (@tutumu)


    Hi.

    After updating W3 Total Cache and Depicter plugin to the lasts versions, both plugins have started to generate a problem on my website.

    Now, it Javascript minimization is enabled at W3 Total Cache Plugin, Depicter not loads at the fornt (I have a banner in the top at the homepage). Is there any way to solve it?

    Regards.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @tutumu

    Thank you for reaching out and I am happy to help!
    I’ve checked your website and I can see that you enabled the option “Prevent caching of objects after settings change” in Performance>Browser Cache. This adds a query string to static assets, ?xNNNNN to bust the cache. When you updated the plugin some JS may have been changed and the minified files nam remanied the same. Please re-enable JS Minify and save all settings, and scroll up while in Minify section and click the Update media query string button, save all settings and purge the cache. This will generalte new updated query string allowing Browser to fetch the updated files.
    Let me know if this helps!
    Thanks!

    Thread Starter tutumu

    (@tutumu)

    Hi,

    Thanks for your answer.

    I’ve followed your steps, but the error continues.

    Too I’ve tried to set up different options of JavaScript (“not blocking JS”, “only minimization”, “only combination”), following your steps for any option, but it not work for anyone. It only works fine when I disabled the JS minimization.

    Regards.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @tutumu

    Thank you for your feedback.

    Can you please exclude the file of the mentioned plugin from JS minify by adding the path of the file to Performance>Minify>Advanced>”Never Minify following JS files”

    /wp-content/plugins/depicter/resources/scripts/player/depicter.js

    Save all settings and purge the cache and let me know if the issue persists.

    Thanks!

    Thread Starter tutumu

    (@tutumu)

    Hi.

    I’ve followed your steps and excluding the depicter.js file from minification option, the slider works fine with Javascript minification active (set up as “not blocking using async” and all options enabled).

    Thanks for your support.

    Regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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