Problem with Lightbox

  • Resolved Andyt8

    (@andyt8)


    7 years, 10 months ago

    Hello,

    Yesterday I created a new gallery and found a problem with lightbox effects. I use “Fancybox” and it look like it work sometimes for some older galleries. No newer gallery use the effect.

    For example: https://galerie.blackseals.net/2017/05/15/truck-race-trophy-2017/

    I’m unsure, but at the moment I use PHP7 and I’m able to change back to PHP5.6. With the older PHP5.6 older galleries work without problem, but it isn’t repeatly every time. At the moment I returned to PHP7, because that is the future.

    However, it was working with PHP7 and there where no change in the URL. By the way, my website support https and http. Don’t know if that is important.

    I used WP 4.6.5 and during trying to fix the problem I changed to WP 4.7.4. My theme is called suffusion. I use the latest version.

    Please for help.

    edit: it look like sometimes the lightbox appear by using “back”-function in my webbrowser. Hopefully there will be a note to solve my problem. I help also by a different website with the same theme and there is no problem with Nextgen Gallery (example: https://www.feuerwehr-neutal.at/galerie/album/jahr-2017/nassuebung-jugend/ ) – so it’s maybe only a little step for solution.

    regards, Andyt

Viewing 14 replies - 1 through 14 (of 14 total)
  • Thread Starter Andyt8

    (@andyt8)

    Additional notes from me: I tried disabling plugins, but it changed nothing. I tried a different theme and it changed nothing.

    Plugin Contributor photocrati

    (@photocrati)

    @andyt8 – As you are seeing this work elsewhere in a similar circumstance are you able to compare the two site more closely to see what differences there may be between the two?

    I would suggest looking at the server environments as you are indicating you have checked your current active plugins and theme to see if the conflict is there.

    Thanks!

    – Cais.

    Thread Starter Andyt8

    (@andyt8)

    Hello Cais, thank you for your answer.

    I’ve started comparing both websites, but until know I have not found any differences exepct of colour and similar settings.

    At the moment I don’t know how to get further. In most cases, the lightbox appear if I use return button in webbrowser after a mouse click on a picture.

    Really strange situation…

    regards, Andyt

    Plugin Contributor photocrati

    (@photocrati)

    @andyt8 – Thanks for pointing our the “back” button reference, I did not notice that earlier. What appears to be happening is clicking on the image is triggering two events. The first event is the Fancybox (which appears to be working correctly) and the second event which is ignoring the Fancybox and just treating the image as is (which displays the image as the default HTML <img> tag would).

    In most cases, this points to an option / setting / feature set of the theme (most common) or another active plugin that specifically deals with images. I would recommend focusing on those types of items to see if you can sort out which specifically is causing the second triggered event when clicking on an image.

    Thanks!

    – Cais.

    Thread Starter Andyt8

    (@andyt8)

    Hello Cais,

    Thank you for your answer. I will go in that direction. Maybe I found something in the next days. I will response if I found the solution or not…

    regards, Andyt

    Plugin Contributor photocrati

    (@photocrati)

    @andyt8 – Thanks, please let us know what you find.

    – Cais.

    Thread Starter Andyt8

    (@andyt8)

    Today I was able to fix the problem.

    It had nothing to do with my plugins or my theme. Something strange, but it was a problem from a javascript which do statistics processes.

    The external javascript is an external integration from Slimstat Analytics, which belongs to an other WordPress installation.

    So my conclusion about problems with lightbox and similar… – maybe an external javascript-code from external statistics and analytics service produces the problem.

    regards, Andyt

    Plugin Contributor Imagely

    (@imagely)

    @andyt8 – Thanks for the update on this!

    – Cais.

    Hi,

    Slimstat support here. This issue has been resolved a while ago. If you think Slimstat is causing this conflict, you might be using a quite old version of our plugin, and we would like to encourage you to upgrade.

    Best,
    Jason

    Thread Starter Andyt8

    (@andyt8)

    Hello Jason, nice to get a response from you. I used the latest version of slimstat on the original WordPress installation. There were no problem.

    The other WordPress installation with NextGen gallery used Slimstat as external integration, but I did not use CDN for wp-slimstat.min.js. All http/s connections should be from the same main domain.

    Therefore I did a copy of that file to host it on my domain. That version was too old and was updated for some days. It look like I forgot to check it. However, wp-slimstat.min.js from SlimStat installation isn’t the same from CDN. I tried the file from plugin folder for some months, but external integration didn’t work – only with file from CDN.

    regards, Andyt

    That’s strange. Usually the CDN should automatically sync with the WordPress repository, every time we push a new version. I will look into that. Thank you for pointing it out! Other than that, is it working now?

    Best,
    Jason

    Thread Starter Andyt8

    (@andyt8)

    Hello Jason,

    Yes, at the moment it work without problem.

    regards, Andyt

    Plugin Contributor Imagely

    (@imagely)

    @coolmann – Thanks for weighing in on this topic!!

    – Cais.

    Sure, no problem!

Viewing 14 replies - 1 through 14 (of 14 total)
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