problem with language

  • Resolved mcdeth

    (@mcdeth)


    3 months, 1 week ago

    Dashboard -> settings -> modules Here’s multilingual and ShopMagic Abandoned Carts enabled.

    Now inside Dashboard I have 3 Automations:

    • abandonded cart
    • order cancelled
    • failed order

    I was following tutorial to set it multilingual. After a while I noticed customer gets double messages, from 2 languages.

    Let’s say there are 5 languages (wpml). French is the default language. I open automation Abandoned Cart Default and it has English title/content. on the left, language and parent aren’t set – because it’s parent automation.

    In a dropdown I can see there’s french translation for Abandoned Cart Default, which has parent set and language is french.

    But french client gets both english email and french.

    I just noticed also that if I’m in wpml french (defualt shop language), i can see only parent automation (english) NO CHILD, when i go to english language.. i can see parent (english) and french child. The design is terrible, check it yourself, it gets even more confusing: https://imgur.com/PcahXTd

    • This topic was modified 3 months, 1 week ago by mcdeth.
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