Problem with klarna payment method

  • Resolved ivanness

    (@ivanness)


    2 years, 8 months ago

    When customers pay with klarna I get paid but the order status on woocommerce is failed.
    In the order notes it is written:
    Klarna payment failed: Unable to process this payment, please try again The order status has changed from Pending payment to Failed.
    Thanks for the support

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @ivanness,

    Greetings from WebToffee!

    Kindly make sure that the following webhooks are setup in the stripe and try again?

    charge.refund.updated
charge.dispute.created
charge.succeeded
charge.failed
source.chargeable
source.failed
payment_intent.succeeded
payment_intent.payment_failed

    If it’s already added then could you please share logs from the stripe dashboard via support?`

    Thread Starter ivanness

    (@ivanness)

    Ok thanks I added the events to the stripe account. I’ll update you if everything goes well with the next payment.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @ivanness,

    We didn’t receive your update regarding the problem with Klarna. Are you still facing any problems with the payment method?

    Plugin Author WebToffee

    (@webtoffee)

    Hi @ivanness,

    This thread has been inactive for a bit, so we are going to mark it as Resolved for now. Feel free to open a new thread or follow up on this thread if you have any further questions or still need help.

Viewing 4 replies - 1 through 4 (of 4 total)
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