Problem with Jira Issue Retrived

  • Resolved lpittore

    (@lpittore)


    3 years ago

    I’m having trouble connecting the Jira issue
    The host connects successfully, but when I enter the name of the issue, it returns me as an error:
    The Jira issue could not be retrieved: SXHD-634

    the shortcode I used is:

    [jco-issue host = “160” key = “SXHD-634” format = “button”]

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author George Lewe

    (@glewe)

    Hi @Ipittore,

    that error message usually points to a connection error, e.g. wrong username, password aor authentication method. Please check your host settings.

    Best regards,
    George

Viewing 1 replies (of 1 total)
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