Problem with internal scan

Hello,

Based on the provided log, WordPress fails to store in options table scan job parameters containing scan task details and thus stuck

ERROR Failed to update option qtr_scan_cron_args

Can you please check the PHP error log for the website it may contain more information on the failure?

nothing special in error.log

Thank you for the update.

Please add the following PHP directive in wp-config.php file and run the internal scan once again.

define('QTR_FS_SNAPSHOT', true);

This will force the plugin to keep the investigation snapshot as a file and not as an option in WP database.

Now, no error message is displayed. But still all counter no changing.
I think there is problem with WP Cron.
I’m investigation that problem.

This is what log is displaying now:
—
INFO Starting investigation of /var/www/clients/client0/web39/web/
INFO Patterns database /var/www/clients/client0/web39/web/wp-content/plugins/quttera-web-malware-scanner/patterns.db loaded successfully
INFO Storing file based snapshot
INFO Successfully saved content of [/var/www/clients/client0/web39/web/wp-content/plugins/quttera-web-malware-scanner/qtr_scan_cron_args]
INFO Filesystem snapshot stored successfully
INFO Internal scan scheduled. Next run 10:00:25
INFO Starting internal scan of [/var/www/clients/client0/web39/web/]
—

Hi,

I resolved the cron problem and now it work well.
But still need the line
define(‘QTR_FS_SNAPSHOT’, true);

When I remove it, the error msg in log reappear

Thanks for help

Thank you so much for the update.

The QTR_FS_SNAPSHOT force plugin to store operational data as a file and not as an option into WordPress database.

Are you able to run the internal scan on your website?

The issue had been closed