• Resolved lanter56

    (@lanter56)


    Hello,

    I import products through AliDropship and then edit them in WordPress. I run the store in Polish but the products are imported in English. The problem is that I can’t change the color, e.g. I import a product and change the color from black to the word “czarny” – this is black in Polish. Then I import another product and I can’t change the color to black because it already exists. Do you understand this problem? Do you know how to fix it?
    ?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hey there, @lanter56! Thanks for contacting us. I’m happy to help you.

    Do you mind sharing more details about the issue so we can better understand it?

    When you say you change the color, do you mean the attribute?
    If so, is the attribute global or local?

    If you can share some screenshots to help us get a better look at the situation, that would be great!
    I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter lanter56

    (@lanter56)

    I will give this as an example of these two auctions:

    https://pl.aliexpress.com/item/1005006351319087.html

    https://pl.aliexpress.com/item/1005006631861960.html

    When I add the first auction and change the Bundle, i.e. the attribute from “For Redmi 13C” to “Redmi 13C”, and then add the second auction and change the attribute, I cannot use the name “Redmi 13C”. I have to use a different name because “Redmi 13C”. Is there any way to combine these bundles or something like that? Do you know how to fix it ?

    Hey, @lanter56!

    Thanks for the information.

    Are the attributes you are adding local attributes or global attributes?

    Local attributes, you add directly to the product. Global attributes you add on Products > Attributes and then select them at the product.

    I cannot use the name “Redmi 13C”. I have to use a different name because “Redmi 13C”.

    Can you please share a screenshot of what you see when you can’t do this so we can get a better understanding?

    As I understand you are importing products with AliDropship. Can you please check if you are able to replicate the issue when adding a product via the default WooCommerce interface?

    Please let us know how it goes.

    Have a wonderful day!

    Thread Starter lanter56

    (@lanter56)

    I don’t know what attribute this is, I don’t know how to check it, it seems to me that it is local.

    Maybe I’ll explain how it works. I have the alidropship plugin, and I import products on it. I add a product, e.g. the one from above, and then I change the attribute in it, e.g. color or bundle. Then I import the second product and I want to change it to the same name as above and I get this message

    https://snipboard.io/SBFPMg.jpg

    The problem is that you can’t merge these colors or bundles. Every time you have to come up with a unique text so that WordPress lets me through to the next step.

    • This reply was modified 6 months ago by lanter56.

    Hey, @lanter56!

    Thanks for the screenshot!

    What you are adding is a global attribute. From the screenshot, it seems Pink is an option on the Kolor attribute, correct?

    It is not possible to have multiple options with the same name on an attribute. But you can attach the same attribute/option to several products.

    To do that, you can go to the product details page on your dashboard.
    Then under product data, go to the Attributes tab.
    Then use the add existing option to add global attributes.

    In this guide you can check the detailed steps on how to add attributes to the products.

    I hope this was clarifying. Please let us know if there’s anything else we can do to help or if you have any questions.

    Have a wonderful day!

    Thread Starter lanter56

    (@lanter56)

    Hello,

    I don’t know if we understand each other well, so I’ll send a screenshot. I added a new product and tried to edit the attributes, but it doesn’t appear in the drop-down box on the website.

    New is not working

    https://snipboard.io/oR6pT0.jpg

    https://snipboard.io/H5z6tR.jpg

    Old is working

    https://snipboard.io/7zTvyl.jpg

    https://snipboard.io/wJFSeE.jpg

    Hey, @lanter56!

    Thanks for the screenshots!

    I see on the screenshot that the AliDropship plugin you are using is modifying the attribute settings.

    Here in this forum we can only assist with the core WooCommerce plugin and its features. Since you are using features that come from a third-party plugin, please reach out to their support so they can assist you further.

    If you are interested in set up the products and attributes with WooCommerce only, please let us know and we will be happy to share steps and guides ??

    Have a wonderful day!

Viewing 7 replies - 1 through 7 (of 7 total)
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