Problem with Image Parallax

  • Resolved volantis

    (@volantis)


    8 months ago

    Hi, hope you can help me with a strange problem on our page. i installed the plugin and want to parallax an image. so far, so good. i added the plugin to our website. my page has a 1600x image in every section and 1200px of content in it. i want to parallax the background image on every section. BUT… somehow the 1600 px expand into full and the image isnt showing on backend. how can i fix this problem?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our Theme and Plugin.

    You can review the video tutorial Parallax Scrolling Effect by Royal Elementor Addons below:
    https://youtu.be/DcDeQ__lJbw?si=pFxyiWlgcDJmMsCR

    Kind Regards,
    Givi

    Thread Starter volantis

    (@volantis)

    Thx for your reply. But it wont help with the width of the section. it is bigger than 1600px and fullscreen.

    Thread Starter volantis

    (@volantis)

    We use flexbox, maybe this would help with the fix. i set my section to 1600px, but when i use the addon, the section is fullscreen. how can i fix this? we need a 1600px box, not a fullscreen section. thx

    Plugin Contributor George

    (@rubeushagrid13)

    Hi again,

    In this case please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. please don’t forget to mention the support URL from www.remarpro.com

    Kind regards,
    George

    Thread Starter volantis

    (@volantis)

    I send you the informations ??

Viewing 5 replies - 1 through 5 (of 5 total)
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