problem with IE

Thank you for the helpful error message. It’s really helpful as I’m a Mac and can’t test on IE.

Can you try removing the comma (,) at the end of line 210 of lively-chat-support/chatbox/js/chatbox.js?

Hello,

I tried and it stops working in all other browsers too! ??
Could it be something else?

Thank you for your kindness,
Alex

Really? The line should read:

"convo_token": $lcsq("#livelychatsupport-chatbox-token").val()

Is that what you have?

I did it again, thank you for providing the exact code.
It works fine in other browsers, but in IE still shows an error, but different this time:
File: chatbox.js, Line: 336, Column: 9

Thanks,
A.

SCRIPT1028: Expected identifier, string or number
File: chatbox.js, Line: 336, Column: 9

Complete error description.

Thanks for your patience – we’re getting there!

Looks like its the same thing – we need to remove the comma (,) at the end of line 336 on lively-chat-support/chatbox/js/chatbox.js.

"data": $lcsq(this).serializeArray(),

my dear, it’s working fine now! thanks a million, you’re great!!!

a.

Wow. That’s great! I’ve been wondering how to solve this issue – I’ve had other complaints. Thanks for taking the time to help me out with this! All for 2 little commas!

I’ll post an update to the plugin within a couple days.

thank you so much one again! great plugin, great developer!

a.