Problem with gmail (volunteers do not receive any emails)

  • Resolved fabiop

    (@fabiop)


    5 months, 4 weeks ago

    hello,
    we have a problem in communication with volunteers: everyone who registers using a gmail address does not receive any emails. I don’t know how long this has been happening, I’m afraid for a few months (we had few events in the last period). We have already done a test and the mails from the address used do not go to spam or anything. Also the domain is not blacklisted. Those who use other email platforms have no problems (when they register for a task the notification email arrives immediately and any communications are sent).
    See you soon and thanks

    • This topic was modified 5 months, 4 weeks ago by fabiop.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author DBAR Productions

    (@dbar-productions)

    Please see the following article about email issues:

    https://stephensherrardplugins.com/support/topic/error-sending-email/

    You need to be using a replacement plugin to send emails from WordPress so that you can send from a known and authenticated email address/server in order for some email services to not reject the emails. My plugin doesn’t do that actual sending of the emails, it just sends the info to the built-in wp_mail function (wordpress mail) that WordPress uses by default. That is a poor way to send emails as it uses the simple PHP mail function which sends as user “nobody” and doesn’t have any type of authentication. Find a good SMTP mailer plugin that will replace the wp_mail function and allow you to connect to a real email account to send all the emails from your site, and everything should work much better.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.