Problem with GDPR link

  • Resolved chill4

    (@chill4)


    1 year, 8 months ago

    Hello, Ninjas!

    If I enter a text into the GDPR field like:

    “Bitte zuerst die Datenschutzerkl?rung akzeptieren.”, than the text is only shown until the link (“Bitte zuerst die”), all else is cut off as soon as the Link starts. Why does this happen?


    Thank you.

    Andrej

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support alina98

    (@alina98)

    Hi @chill4 ,

    Thanks for reaching out!

    Can you please send a short screencast of this issue?

    Kind regards,
    Alina

    Thread Starter chill4

    (@chill4)

    Dear Alina,

    https://whitestonecapital.us/wp-content/uploads/2023/03/IMG_9047.png

    I also have problems with the translation. Once I translate it to German, my English version turns German, too.

    Thank you very much!

    Andrej

    Thread Starter chill4

    (@chill4)

    PS: Do I have to create a WhatsApp account per Language?

    Plugin Support alina98

    (@alina98)

    Hi @chill4 ,

    I still could not fully understand your first query, please record a screencast showing the issue.

    For the second issue, may I know if you follow these steps:
    https://ninjateam.gitbook.io/whatsapp-for-wordpress/integrations/wpml-translations

    Thank you!

    Kind regards,
    Alina

    • This reply was modified 1 year, 8 months ago by alina98.
    Thread Starter chill4

    (@chill4)

    Dear Alina, thank you for your help.

    There is really no point in recording a screencast.

    1. I am inserting a text “Please accept our <span style=”text-decoration: underline;”>privacy policy</span> first” into the GDPR box with a link to the privacy policy.
    2. I save it.
    3. If I open my front-end and the WhatsApp-button, the text only appears until the link starts.
    4. So I have “Please accept our <span style=”text-decoration: underline;”>privacy policy</span> first”, but (see my photo) only “Please accept our” is appearing.

    I hope I expressed myself better this time. ??

    Thanks for your help!

    Andrej

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @chill4 ,

    For some weird reasons, that screenshot you attached is only loading partially for me.

    But nonetheless, as I understand you are talking about an issue which is not general, please reach our technical team for asap help:

    ninjateam.org/support

    Kind regards,
    Bruce

    Thread Starter chill4

    (@chill4)

    Dear Bruce,

    okay, I sent an email! Thank you very much.

    Andrej!

    • This reply was modified 1 year, 8 months ago by chill4.
    Plugin Support alina98

    (@alina98)

    Hi @chill4 ,

    Please reach out to our technical team via any of the following:
    https://ninjateam.gitbook.io/filebird/other-links/support

    Thank you!

    Kind regards,

    Alina

Viewing 8 replies - 1 through 8 (of 8 total)
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