Problem with flickering and full width

  • Resolved meggsico

    (@meggsico)


    10 months ago

    Hi Ketan

    Thank you for this great plugin. It works very good.

    But I have two things that bother me a little.

    1st point
    Whenever I reload the page, the image in the slider flickers. It seems to me as if the slider is loaded twice. I use the Blocksy theme. You can see this in Video1. I load the page several times in the video.

    2nd point
    On the PC (desktop) and on the mobile phone, the image is displayed over the entire width. Unfortunately, this is not the case on the tablet. Here you can see a white strip on the right side. See Video 2. In Elementor I found out that it occurs at a pixel width of 700px to approx. 767px. My images are 2560px x 1000px in size. Videos are here located.

    This is the CSS-code for the slider 

    .wppsac-post-slider.design-1 .wppsac-post-image-bg {
    height: 1000px !important;
}

    It would be nice if you could give me an idea what the problem could be.

    Thanks for your support

    Greetings
    Meggs

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor Ketan Patel

    (@patelketan)

    Hello,

    Thanks for reaching out to us…

    Can you please create a new fresh page and add our shortcode and share your website URL so we can check properly…

    Thanks,

    Thread Starter meggsico

    (@meggsico)

    Hi

    I tested the shortcode in another theme “Sparkling” in a new post. I get the same behavior. It is flickering.

    Sorry, but my site is behind a firewall, i can’t show you the website. What shall I test for you on my site?

    Thank you for your help.

    Greetings

    Meggs

    • This reply was modified 10 months ago by meggsico.
    Plugin Contributor Ketan Patel

    (@patelketan)

    Hello,

    I think you are added our shortcode in wordpress post… please added shortcode on page and check…

    Can you please check our plugin shortcode on the WordPress default theme so please check our plugin with WordPress default theme…

    Thanks,

    Thread Starter meggsico

    (@meggsico)

    Hi Ketan

    I have the slider on a page and not in a post. I installed the standard wordpress theme “twenty twenty four” an created a new page with the following shortcode

    [recent_post_slider design=”design-1″ limit=”15″ show_category_name=”false” show_date=”false” show_author=”false” show_content=”false” ]

    Unfortunately, the flickering is still present

    Greetings

    Meggs

    Plugin Contributor Ketan Patel

    (@patelketan)

    Hello,

    Thanks for reaching out to us…

    Note:- Please do not copy and paste the shortcode parameter because it causes the quote(“) issue. Please write manually.

    Please refer to the video link below. We have checked our plugin on the Twenty-Four theme…

    https://tinyurl.com/22vyzcow

    Thanks

    Thread Starter meggsico

    (@meggsico)

    Hi Ketan

    Thank you for taking the time to test this in the twenty twenty four theme.

    I have found the cause of the error. It is related to the creation of the page in Elementor. I created the page with the shortcode in the WordPress editor and lo and behold, there was no flickering.

    I would be very happy if you check your plugin on pages created with Elementor. Maybe you would have to adjust something in the plugin, or, that would be bad, Elementor is doing something wrong.

    Many thanks for your help

    Greetings Meggs

    Plugin Contributor Ketan Patel

    (@patelketan)

    Hello,

    We have checked the plugin with elementor page builder and it’s working perfectly…

    Please refer to the video link below. We have checked our plugin on the Twenty-Four theme with Elementor page builder…

    https://tinyurl.com/2c95s2p7

    Thanks,

    Thread Starter meggsico

    (@meggsico)

    Hi Ketan
    Thanks for your feedback. I can see from your video that everything is OK. I have no idea what else I could try here.
    Do you have any ideas? How I could solve the problem with Elementor?

    Greetings
    Meggs

    Plugin Contributor Ketan Patel

    (@patelketan)

    Hello,

    Sorry for the inconvenience, we need to check your website page link because I have not understand for actual issue with the slider…

    Thanks

    Thread Starter meggsico

    (@meggsico)

    Hi Ketan
    You need a password to access my website. Can i send you the access data somewhere?

    Greetings, Meggs

    Plugin Contributor Ketan Patel

    (@patelketan)

    Hello,

    You can go to your website, find email and live chat, and share your website details…

    Thanks,

Viewing 11 replies - 1 through 11 (of 11 total)
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