Problem with Flatsome theme and shop/archieve page

  • Resolved timamirek

    (@timamirek)


    11 months, 1 week ago

    Hi, we are using Flatsome theme and trying to make work your plugin on shop/archieve page, but images arent switching. Can you help me to solve problem? I tried it on fresh new install (only WP, WC, Variation Swatches for WooCommerce by CartFlows + newest Flatsome theme) and still cant make it work. Options are displayed but not doing anything on shop page. Works perfect on product detail page.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Aamir

    (@aamiribsf)

    Hello @timamirek,

    Greetings for the day!

    I visited the site however the imges on shop page as well as on the product detail page is not loading at all.

    Ref Screenshots: https://bsf.d.pr/i/E0QdAa and https://bsf.d.pr/i/eNPoBp

    Looking forward to hearing from you.

    Best Regards,

    Thread Starter timamirek

    (@timamirek)

    Hi, please try it again. I dont know why u cant see images. Maybe try another browser. Thank you

    Plugin Support Aamir

    (@aamiribsf)

    Hello @timamirek,

    I apologize for the delayed response.

    Upon revisiting the site, I was able to view the images. It appears that the theme is altering the default catalog view and managing the image display. When hovering over the product, it displays a different image instead of the default one. This seems to be the reason why the image doesn’t change upon variation selection. I recommend checking your theme settings to see if there’s an option to display the image on the shop page in the default manner.

    Best Regards,

    Plugin Support Aamir

    (@aamiribsf)

    Hello @timamirek,

    It’s been a while since we haven’t heard from you so we are marking this thread as resolved.

    If you faced any other issues while using our product, feel free to start a new thread.

    Best regards,

    Thread Starter timamirek

    (@timamirek)

    Hi,

    I tried another settings for catalog view (disabled fade in effect, etc…), but nothing changed. Also tried fresh new default installation on my local PC and have same result. Not working on category page, but working perfect on product detail page.

    Any idea please?

    Thank you!

    Plugin Support Aamir

    (@aamiribsf)

    Hello @timamirek ,

    Appologies for the delay in response.

    I tested on my end and can see that the theme is managing the image on the shop page. Please get in touch with the theme support to get help on how to display the products on the shop page in a default way so swatches can work properly.

    Alternatively, you can try creating a custom shop page template and then use the WooCommerce shortcode to display products. For reference here is an article creating a shop page using Elementor: https://elementor.com/help/creating-a-woocommerce-archive-template/

    Hope this helps.

    Best Regards,

Viewing 6 replies - 1 through 6 (of 6 total)
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