Problem with featured image

  • Resolved manimalf

    (@manimalf)


    6 years, 11 months ago

    In the latest update (1.5.0) I have a problem. It does not let me include or delete featured images. Before, it did not happen and if I deactivate the plugin, either.
    Can you help me?

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

  • Same problem. I had to install again version 1.4.7.

    Same here and a took a long time to find it….

    Setup:

    Multisite setup
    Network activated WOO + plugins
    PHP 7.0

    Plugin Contributor Praveen a11n

    (@spraveenitpro)

    Automattic Happiness Engineer

    Hi @manimalf, @sergiopmigoya, @zebrahosting

    Can you please confirm if you are still facing the behaviour as I am not able to recreate this on my end? if so can you please provide any screenshots for this behaviour so that I can recreate this on my end?

    Thanks.

    Screenshots won’t help you. It all looks normal except pressing on the link of picture to set the featured image won’t work. No errors in the console, just a blocked link. Same for adding a new one or replacing. With v 1.4.7 no issues so something important changed in the latest version.

    Plugin Contributor Praveen a11n

    (@spraveenitpro)

    Automattic Happiness Engineer

    Hi @zebrahosting,

    Here is my testing setup, Am I doing this correctly?
    https://cld.wthms.co/nY3o1M

    can you please raise a ticket at?https://woocommerce.com/my-account/create-a-ticket/?along with the administrator credentials?
    Have a nice day.

    Cheers!

    • This reply was modified 6 years, 10 months ago by Praveen a11n.

    The difference: you test on a single site setup. We are running Multisite setups as mentioned in an earlier post. We have no issue with single sites.

    Plugin Contributor Praveen a11n

    (@spraveenitpro)

    Automattic Happiness Engineer

    Hi @zebrahosting,

    We would like to troubleshoot this further, can you please raise a ticket at?https://woocommerce.com/my-account/create-a-ticket/?along with the administrator credentials?

    Have a nice day.

    JT

    (@johniscool)

    How was this resolved? I am having the same issue.

    Revert back / install v1.4.7 and you will be fine.

    @praveen: I am not willing to use a busy live site as test platform and I also have to be very careful making a copy. As a learning site it is constantly sending out mails and we don’t want to double this.
    Third reason is that we use the featured image on every page as header, if we get the same issue again we cripple the site immediatly.
    Of course more than willing to help and will see what I can do but it will take a bit of time. Fighting a lot of bugs in WP plugins these days….

Viewing 10 replies - 1 through 10 (of 10 total)
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