• Resolved antonioschisano

    (@antonioschisano)


    Hi, I have a problem with events scoring far fewer. I give an example: Woocommerce tells me in the analyzed data that the orders are 57 in the last 28 days while facebook gives me 38. I spend a lot of money on ads and I would not want to lose tracking otherwise I would not understand if they work or not since it has been for almost a month that I am not receiving a purchase despite the high expenses I am incurring every day in advertising. Thanks in advance to those who will answer me and give me some help.`

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  • Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hey there @antonioschisano,

    We have seen issues of incorrect events due to caching plugins. Could you check if you have any caching plugins that could be interfering with this?

    Our documentation on this is here.

    Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

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