Problem with error 500

  • Resolved pabloai

    (@pabloai)


    1 year, 10 months ago

    Yesterday I tried to edit my website. When i finished everything and wanted to update changes in elementor, error 500 appeared there and I couldn’t update my page. Today i tried to solve this problem searching for it in internet . I tried to switch off plugins or add the php memory but nothing worked. Then when i tried to make a change in elementor one more, my page completely messed up and it looks like two weeks ago when i didn’t make any changes. I can’t restore previous versions of the website even though they are saved. Now when i want to edit my page i see this error :Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes). Please help me, i am amateur and i don’t know hopw to manage with this problem. I am scared that i lost my page at all.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @pabloai,

    The error you’re seeing means that the server where your site is hosted does not have enough memory to function correctly. You might be able to temporarily fix the issue by restarting the server through your hosting provider’s administration panel. If you don’t know how to access your hosting administration panel, you’ll need to search their documentation or get in touch with their support.

    However, restarting the server will likely only temporarily fix the issue. A permanent fix probably requires upgrading to a server with more memory. You can likely contact your hosting provider customer support for this.

    Thread Starter pabloai

    (@pabloai)

    @psrpinto Thank you for advice. I will try to contact my hosting provider.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Problem with error 500’ is closed to new replies.