Problem with Elementor 3.0

  • Resolved crisper

    (@crisper)


    4 years, 6 months ago

    Hi, I bought Buddy Builder Pro, unfortunately after Elementor 3.0 update I have to deactivate your PRO version.

    With the free version activate no problem, but if I activate Buddy Builder Pro I see no activity but white lines.

    Any activity, in all pages, is seen as a white line (no avatar, no name, no text, no comments, etc.)

    https://greennovaction.it/1.jpg
    https://greennovaction.it/2.jpg

    Current version:
    Buddy Builder Pro 1.1.0
    BuddyBuilder – BuddyPress Builder for Elementor 1.1.2
    Elementor 3.0.5
    Elementor Pro 3.0.3

    • This topic was modified 4 years, 6 months ago by crisper.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author StaxWP

    (@staxwp)

    Hello, can you please email me so I can also check your site directly? Thanks
    hi @ staxwp.com

    Plugin Author StaxWP

    (@staxwp)

    Also make sure to check that when you have the pro version active, that your activity item is built and is not empty. You can check that from the BuddyBuilder settings.

    If this is the case, we will add a fallback in case there is a template assigned for the activity item and if it is empty then we will use the default Buddypress template.

    Thread Starter crisper

    (@crisper)

    Perfect, I went to Templates Settings, first set BuddyPress Default for all, saved and everything worked fine.

    Then I went back to templates settings, set my custom templates, saved, and now it works.

    Resolved.

    Thanks for the support

    Plugin Author StaxWP

    (@staxwp)

    Awesome. We will try to add an extra check for empty templates or unset activity item templates.

    All the best

Viewing 4 replies - 1 through 4 (of 4 total)
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