Problem with e mail when change status

  • Hi !

    awesome plugin THANK YOU !

    I have some problems with e mails notifications.

    when new customer make an order a get a email telling : New customer order and normally and the status is on hold ( because they pay by bank transfer. )

    Them when I change the status to : processing order

    I get a new e mail telling : NEW CUSTOMER ORDER
    and the customer get the same e mail , telling that he must pay and so on .

    Is possible just have one new e mail telling that : order is payed and ….. so on and for administrador don′t have any e mail .

    Regards.

Viewing 2 replies - 1 through 2 (of 2 total)
  • D Smith a11n

    (@dsmithweb)

    Automattic Happiness Engineer

    Hi there!

    Glad to hear WooCommerce is working for you.

    Have you checked out the Emails tab in WooCommerce Settings? That should give you options about who gets which e-mail and how they’re configured.

    Thread Starter ericgonzalezoboe

    (@ericgonzalezoboe)

    HI D Smith , thank you very much for your answer.

    We have configured all right over there. But still sending the same e mail when is a NEW ORDER that when is PROCESSING ORDER .

    any suggestion?

    regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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