• Resolved raptor700r

    (@raptor700r)


    Good morning, I have a serious problem on my site, many files cannot be downloaded because I noticed that they were placed in the “dlm_uploads” folder. Is there a way to restore the file permissions?
    Is it possible to remove the security setting?
    tnx

    The page I need help with: [log in to see the link]

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  • Plugin Support beatrice12

    (@beatrice12)

    Hello @raptor700r,

    Thanks for reaching out to us!

    The files are protected by the htaccess in DLM.
    To remove that protection you will need to delete the htaccess file from: wp-content/uploads/dlm_uploads
    You can do this from your cPanel > File manager > navigate to the wp-content folder and the follow the above path to find the file.
    Let me know how it goes!

    Warmly,

    Beatrice.

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