Problem with deposit payments

  • Resolved devbeeweebee

    (@devbeeweebee)


    3 years, 10 months ago

    Hello,

    We use the “Event Tickets” plugin to sell tickets on our site, but we have a problem when we use a plugin to deposit payments. We have tested with “Woocommerce Deposits” or “WooCommerce Deposits – Partial Payments Plugin”, but the participant data for a class (number of tickets sold, tickets remaining and ticket details) is wrong when there is one or more payments by deposit. Several points seem to cause these errors: a payment by deposit created 2 lines in Woocommerce and the status of the order in “Pending payment”. Do you have a solution or an idea to resolve these conflicts?

    Best Regards

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  • Hi @devbeeweebee,

    Thank you for reaching out to us. I hope you’re doing well.

    Unfortunately the WooCommerce deposits to have partial payments is not compatible with Event Tickets Plus for now.

    Best,
    Juan.

Viewing 1 replies (of 1 total)
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