Problem with Deleting “Zettle POS Integration”

  • Resolved Tobi Akiode

    (@tobiakiode)


    3 years, 4 months ago

    Please, I have been trying to deleve Zettle POS Integration because iZettle terminated my account after I setup and bought their equipment and no reason was given.

    But when I clicked delete, it just says “deleting” for hours and even after I refreshed many times. This has been going on for weeks. Please, help me. I just want to delete this plugin.

    Thank you, in advance for your help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @tobiakiode

    sorry to hear about your problem with removing our plugin and you leaving us as a user. Did you get in touch with Zettle to talk with them about why your account was terminated? It seems like a waste of money to no use this setup.

    In any case, if you want to remove the plugin you should be able to go to your ftp server, rename the plugin folder (in /wp-content/plugins, f.e. add a character to the folder name: zettle-pos-integration), and try to remove the plugin again via the WP admin. (You can also first install it, and then remove it in order to clean up the database and then remove the renamed folder from your ftp manually)
    After this, you should be able to rename the folder back to the original name and get it removed as in the normal process.
    Let me know if this solves your issue or if you need another option to get it removed.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    marking the thread as resolved, since we did not get a response back from you. Don’t hesitate to contact us again.

    Kind regards,
    Joost

Viewing 2 replies - 1 through 2 (of 2 total)
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