Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support elviiso

    (@elviiso)

    Hi @exoskeletor

    I’ve had a look at both of the gallery pages to investigate this issue and first noted that each page has a different gallery added.

    The gallery that you have added on the first gallery page(https://clibereou.com/%cf%85%cf%80%ce%b7%cf%81%ce%b5%cf%83%ce%b9%ce%b5%cf%83/) you have set the “Thumbnail Link” option to “Custom URL” which enables the image to open the custom URL that’s been added to the image attributes when clicked.

    However, on the second gallery that you have added to the gallery page (https://clibereou.com/lessons/?lang=en) you have set the “Thumbnail Link” option to “Full Size Image” as shown in the example in this image (https://prntscr.com/16lbi0r) which enables the image to open the custom URL that’s been added to the image attributes when clicked.

    Kindly have a look at this and set the “Thumbnail Link” option to “Custom URL” on the second gallery and this should resolve the issue.

    Kindly try this and let us know how it goes.

    Kind regards,
    Elvis.

    Thread Starter Exoskeletor

    (@exoskeletor)

    Hello again,
    No I have not set to thumbnail link. I have set to custom url here is an image with the leasons gallery settings
    https://ibb.co/P9G6kJR

    • This reply was modified 3 years, 5 months ago by Exoskeletor.
    Plugin Support elviiso

    (@elviiso)

    Hi @exoskeletor

    Could you kindly have a look at the images added to the second gallery to confirm if the “Custom URL” attribute similar to the one in this image https://prnt.sc/16noaie is empty or if a URL has been added and update me on your findings? Thanks in advance for doing so.

    Kind regards,
    Elvis.

    Plugin Support elviiso

    (@elviiso)

    Hi @exoskeletor

    We haven’t heard from you in a while, so we presume the problem has been resolved and we’re closing this support ticket.

    If you are still experiencing the problem, then please open a new support ticket.

    Regards,
    Elvis.

Viewing 4 replies - 1 through 4 (of 4 total)
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