Problem with checkout data

  • Resolved gorbarenko

    (@gorbarenko)


    3 years, 7 months ago

    I really like your plugin, but there is a problem. In my region, it is not the address used for delivery, goods are most often sent to post offices. Therefore, delivery plugins are connected for this functionality, but the problem is that after choosing a post office, the data is probably reset and an error appears , without the plugin everything works fine, please help me solve the problem .Site is https://paslen.shop

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter gorbarenko

    (@gorbarenko)

    https://paslen.shop/wp-content/uploads/2021/08/zapis-ekrana-2021-08-17-v-23.55.40.mov

    Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @gorbarenko,

    It seems that your shop has some customizations enabled. For instance, all of the shipping address fields are not present, but the shipping address section is still enabled.

    Since you mentioned your shop does not need a shipping address, you might want to use the hook woocommerce_cart_needs_shipping_address and set it to always false, this should remove the shipping address fields but still show the other shipping/delivery related options.

    Try adding this snippet in your functions.php:
    add_filter( 'woocommerce_cart_needs_shipping_address', '__return_false', 100 );

    The error message I get when trying the steps in the video is “Enter the address of New Mail”, which seems to be related to the shipping method with the same name and the lack of the shipping address fields.

    I hope that helps.

    Best,
    Diego

    Plugin Author Diego Versiani

    (@diegoversiani)

    Hi @gorbarenko,

    I’m closing this issue since I haven’t heard back from you in more than a week.

    Feel free to re-open it if you are still experiencing this issue.

    Best,
    Diego

Viewing 3 replies - 1 through 3 (of 3 total)
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