• Resolved Ana

    (@pjminev)


    Hello,

    I just installed the free plugin for test in our staging environment and we noticed the following:
    – if we chose a checkbox as a field, the label is displayed, but the actual checkbox is not displayed, and as a result it cannot be clicked
    – if we choose a radio button, it is displayed, upon the first click it is checked, but once it is clicked to indicate “gift wrap”, it cannot be unchecked: if you click again on the radio button, it remains in clicked/marked/checked state, so it remains permanently indicating “gift wrap”.

    Please advise:
    – how can we display the check box
    – how the radio button can be consistently checked/unchecked.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi there!

    The problem might be with your theme. Please test the plugin again, but now using Storefront – official WooCommerce theme. It will help us identify a possible conflict with your theme.

    Please let me know if the issue stil occurs on Storefront.

    Thread Starter Ana

    (@pjminev)

    yes, it turned out to be CSS issue. Resolved. Thanks! We are testing today and tomorrow, and upon successful tests we’ll get the pro version to add also pricing.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Problem with checkbox and radio button’ is closed to new replies.