Problem with caching plugins

  • Hello,

    i just want to let you know, than your counter shortcode is not working with caching plugins. Hopefully you can improve this with caching friendly js.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @tkwpweb,

    Thank you very much for reaching out ??

    I am sorry to hear about the inconvenience you had.

    Actually, it works through JS already, but it seems that your caching plugin is preventing it from fetching new data.

    Don’t worry, we’ll further investigate our plugin and try our best to resolve the issue in the future.

    Kind regards,
    Tarek Aziz

    Thread Starter tkwpweb

    (@tkwpweb)

    We use “WP Fastest Cache” and the site is build with Elementor. Maybe this helps.

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Thanks a lot for informing us ??

    Yes, it will definitely help with the investigation.

    Best,
    Tarek

    Thread Starter tkwpweb

    (@tkwpweb)

    Hello,

    why you didn’t improve the caching problems with counter shortcode in new release?

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @tkwpweb,

    Thanks for getting in touch with us ??

    We have taken note of your request and added it to our list upcoming features. We hope that our development team will adress the issue in a few plugin updates.

    In the meantime, could you please try disabling the object cache from the “WP Fastest Cache” settings? Hopefully, it will resolve the issue.

    Sincerely,
    Tarek Aziz

Viewing 5 replies - 1 through 5 (of 5 total)
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