• Resolved qnkov

    (@qnkov)


    Hi there. I’m using real-time notification plugin from UM, it does not have any option for cache for that plugin. And i’m using Litespeed cache plugin + redis. When i’m getting notification, even if i open them, they don’t disappear from homepage or they dissapear like 10+ minutes later, but they are removed from all other pages across the site pretty fast.

    Here are my settings for Litespeed plugin:

    View post on imgur.com

    • This topic was modified 10 months ago by qnkov.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Support qtwrk

    (@qtwrk)

    real-time notification plugin from UM

    where is this thing ? please explain a bit how exactly does it work

    Thread Starter qnkov

    (@qnkov)

    @qtwrk

    You can see it on right corner, the bell. When someone send u private msg, view your profile, u get replay on your comment and etc, you are getting notification (number below the bell, depends on how many things happened, u may get 1 or 20.). Because i dont have any other cache enabled, it should be only litespeed that may be messing it up. I’m not sure that the plugin itself can do such conflict as it looks like cache problem.

    Like i say, for example, i’m viewing my main profile from another browse with test account, when i refresh the homepage, i’m not getting the notification number, but if i click another page of the site, it shows it. When i return to homepage, i still don’t have it, or its reverse… if i check the notifications, they may be clear on the other pages, but homepage will still shows them. Basicaly, homepage updates the things happening slower. So if u can check my images and tell me if everything looks correct.

    • This reply was modified 10 months ago by qnkov.
    Plugin Support qtwrk

    (@qtwrk)

    you mean the notification doesn’t display properly in homepage , as even cleaned up , still shows up ?

    and also please provide the report number , you can get it in toolbox -> report -> click “send to LiteSpeed”

    Thread Starter qnkov

    (@qnkov)

    @qtwrk

    Check the img – https://imgur.com/a/rJEZtrU

    I will try to explain it again. Look at the pictures I attached. In one picture you can see what it looks like when you have 1 notification to your profile and when you don’t have any. This very notification, if you click and look at it, is supposed to not show up below the bell after that. But on the home page, even if I open it, it still sits there for 10+ minutes, while on all other pages, it’s gone. I kind of have some caching, slow refresh on the home page and I don’t know why or where the problem is coming from.

    Plugin Support qtwrk

    (@qtwrk)

    ?it still sits there for 10+ minutes

    so it goes away after 10+ minutes , even you don’t do anything ?

    and also please provide the report number , you can get it in toolbox -> report -> click “send to LiteSpeed”

    Thread Starter qnkov

    (@qnkov)

    @qtwrk

    Report number: ZDRRIIVL

    Report date: 01/26/2024 17:11:10

    Plugin Support qtwrk

    (@qtwrk)

     it still sits there for 10+ minutes

    so it goes away after 10+ minutes , even you don’t do anything ?

    Thread Starter qnkov

    (@qnkov)

    @qtwrk , you can say that. I mean, certain updates of the theme/plugins appears slow in the site. I’m giving new example, i have another wordpress site. So i’ve installed Decent comment plugin which shows comments in the widget. The comment widget appeard after 10-15 minutes into my homepage. And i’ve disabled that plugin, and 5 min later, i still see the comment widget. In that site i’m using the same cache plugin. I don’t know what else to look for. I dont see any other reason for that to happen, cuz i don’t have any cache plugins enabled instead litespeed cache. The other thing is that i have added real cron job instead WP, which is : */15****/opt/alt/php74/usr/bin/php -q "/home/mypath/public_html/mysite/thatsite/wp-cron.php"

    But i doubt this can effect on updates.

    This is the report from that site:

    Report number: CJTMCCVZ

    Report date: 01/31/2024 22:17:26

    • This reply was modified 9 months, 3 weeks ago by qnkov.
    • This reply was modified 9 months, 3 weeks ago by qnkov.
    Plugin Support qtwrk

    (@qtwrk)

    please try disable object cache , and change your cron command to

    wget -q -O - https://your_domain.com/wp-cron.php?doing_wp_cron >/dev/null 2>&1
    Thread Starter qnkov

    (@qnkov)

    @qtwrk

    Hm, once i’ve disable object cache, i’ve notice that things started to show up faster. What could that mean and how we fix it?

    Plugin Support qtwrk

    (@qtwrk)

    I’m sorry? fix show up faster ?

    Thread Starter qnkov

    (@qnkov)

    @qtwrk everything is updating faster once i’ve disable object cache. For example, im not waiting 10 minutes so i can see the widget i’ve added. It shows in the frontpage right away.

    Plugin Support qtwrk

    (@qtwrk)

    but is that notification thing working now with object cache off ?

    Thread Starter qnkov

    (@qnkov)

    Yes

    Plugin Support qtwrk

    (@qtwrk)

    okay , then I would suggest to keep it off

Viewing 15 replies - 1 through 15 (of 15 total)
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