problem with avatar and banner image cropping

Hi @nafisehofoghi

That might be happening because of higher resolution images as default the image will be cropped into a 1:1 ratio or square shape. You can try to figure out the issue by testing the code and the related functions that can be found via below file path,

File Path: /wp-content/plugins/dokan-lite/templates/settings/
File Name: store-form.php
Line Number: 115

You can contact us here for further discussion.

Thanks @shafinahmad01 for your reply.

Actually it also has problem with lower resolutions, I guess the scale is more important than the resolution (for both avatar & cover).
I checked the path you mentioned, that’s the code representing the setting form (front). I need access to the code dealing with cropping thing. could you provide me with that path too?

Thanks

• This reply was modified 2 years, 11 months ago by nafisehofoghi.

Hi @nafisehofoghi

You can have a look at the below file path where you might find the related files and functions,

File Path:/dokan-lite/includes/
File Name: Assets.php

Screenshot: https://prnt.sc/15i00sk

Thank you!

• This reply was modified 2 years, 11 months ago by Shafinoid.

Hi @shafinahmad01 ,

Thanks for your reply. The lines you mentioned are ok, they get the width and height of the banner from dokan settings as bellow:

$banner_width    = dokan_get_vendor_store_banner_width();
$banner_height   = dokan_get_vendor_store_banner_height();

I think the problem comes from cropping section , as it has bugs with avatar pic. too. Where can I find the file responsible for cropping images in Dokan or WordPress? Could you help me with that?

I appreciate your help

Hi @nafisehofoghi,

To fix the cropping issue, please install the Enable jQuery Migrate Helper plugin and choose the jQuery Version: Legacy 1.12.4-wp from the WordPress Dashboard > Tools > jQuery Migrate screen.

Thanks!

Thanks @tanjiralmamun,

That solved my problem ??

• This reply was modified 2 years, 10 months ago by nafisehofoghi.