Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hi @hindistack

    Greetings. Sorry for the inconvenience.

    Can you please check for plugin conflicts by following this: You can check for Plugin conflicts by deactivating all the third-party plugins one by one except for Elementor and Essential Addons. Simply go to your WordPress Dashboard and navigate to wp-admin -> Plugins and then, deactivate other Plugins.

    Besides, you can switch to a different theme like Astra, Flexia, or Twenty Twenty Three. And, check back as well.

    Let me know how it goes. Thank you!

    Thread Starter Hindistack

    (@hindistack)

    Hello @sadmansakibnadvi, I tried all the steps you had mentioned, but none of them worked. I switched the theme to a different one and also deactivated all the plugins, but still, I am facing the same problem. I think the issue is within the ‘Advanced Menu’ widget in the mobile view. Please look into it. I have also attached a reference video for clarification. Thank you.
    Video Link – https://drive.google.com/file/d/1NYu9HIdUQV-5Ee7V36iQd7VdGAzGA7Du/view?usp=sharing

    Thread Starter Hindistack

    (@hindistack)

    Any Update?

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @hindistack

    Greetings.

    Sorry, I didn’t notice this earlier. Advanced Menu is a?PRO?feature of Essential Addons. As per the www.remarpro.com policy, we cannot provide support for Premium Features. So, I would request you to contact our support here:?https://wpdeveloper.com/support/

    We will check and get back to you, no worries.

    PS: we have checked the issue as well. Please contact our support, we will fix the issue.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Problem with Advanced Menu Widget on Mobile Device’ is closed to new replies.