Problem with 3.8.5.and 3.8.6 update

Hey @ingridbsi,

Is there any chance you could send a screenshot of this error?
Uploading Images to www.remarpro.com – WP Overnight Documentation
For now, we do not have enough information to reproduce your error.

I also keep thinking that maybe you just need to re-install your fonts?
Fixing Font Issues – WP Overnight Documentation

If the items above do not help, could you give version 3.8.6-beta a try?
https://github.com/wpovernight/woocommerce-pdf-invoices-packing-slips/releases/download/v3.8.6-beta-1/woocommerce-pdf-invoices-packing-slips.3.8.6-beta-1.zip

Hi @ingridbsi

Could you check under WooCommerce > Status > Logs if you see any related error?

Also, could you add this &output=html&debug=true to the PDF URL to see if you can spot something?

Let us know.

I don’t see any error messages in the Logs related to this. I am not sure where I should put &output=html&debug=true in the PDF url. I tried it in the general tab of the plugin and it didn’t give me an error message.

The link to “Fixing Font issues” in @dpeyou ‘s message doesn’t go to the proper page so I have not done that yet.

Here is the screenshot of what I see with 3.8.5, 3.8.6. and 3.8.6. beta

<a ><img src="https://i.ibb.co/0jHsM3c/screenshot-PDF.jpg" alt="screenshot-PDF" border="0"></a>

Hey @ingridbsi,

I apologize, I accidentally sent you the same link twice.

Here is Fixing font issues from our documentation:
https://docs.wpovernight.com/woocommerce-pdf-invoices-packing-slips/fixing-fonts-issues/

@ingridbsi

Could you send us an email so we could further investigate this?