Problem when upgrading

  • Resolved support2nahironet

    (@support2nahironet)


    1 year, 7 months ago

    I have a client’s website, to which the plugin was installed, with the last update the badges are not visible on the front of the products.

    I have checked configuration and compatibility with other plugins and theme, and everything is normal, but the badges are still not displayed.

    The theme I use is: Kandece

    I also have several plugins installed for woocommerce functions and the site in general.

    I put some CSS to place the badges in a specific way, but even without the Css when I update, the badges are not seen.

    Any solution to this?

    The page I need help with: [log in to see the link]

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  • Dear Sir,

    We sincerely apologize for any inconvenience you have experienced. Your concern is of utmost importance to us, and we are fully committed to assisting you in resolving this matter.

    To better understand the situation you are encountering, we kindly request your cooperation in providing us with further details. In order to proceed with a thorough investigation, we kindly ask that you share your relevant credentials with us securely.

    For your privacy and security, we have established a dedicated support ticket system through which you can share the necessary information. Kindly access our support ticket portal by visiting the following link: https://boomdevs.com/forums/forum/woocommerce-product-badge-manager/

    Rest assured that all information you provide will be treated with the utmost confidentiality and used solely for the purpose of addressing your concern. Our technical team will diligently analyze the provided details to identify the root cause and implement a suitable solution.

    We sincerely appreciate your cooperation in this matter and are eagerly looking forward to your response through the support ticket system. Should you require any further assistance, please do not hesitate to reach out to our dedicated support team at [email protected].

    Thank you for choosing our services. We remain committed to ensuring a seamless experience for you.

    Best regards,

    Customer Support Team
    BoomDevs

Viewing 1 replies (of 1 total)
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