Problem when returning to the site after payment

  • Resolved prokreeger

    (@prokreeger)


    3 weeks, 2 days ago

    Hi,

    When I do a test payment, on the step where it should return me from paypal to my site, it shows me -1 (see attached image).

    Please, help me fix this issue.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @prokreeger

    Please, help me fix this issue.

    This issue isn’t happening because of a problem in our plugin. When being redirected back to your site, the PayPal plugin hooks into the woocommerce_api_ action provided by WooCommerce. I can see based on the url that all query parameters are correct.

    It appears that either your webserver is not processing the wc-api query parameter correctly or you have a plugin that’s interfering with how WooCommerce triggers that action.

    I’d try testing with only PayPal and Woo active and see if the issue is resolved. You can then work your way through your plugins by enabling them.

    Kind Regards

    Thread Starter prokreeger

    (@prokreeger)

    Hi,

    Thank you for fast answer. The problem was related to Perfmatters plugin. The MU-plugin option in plugin’s settings caused this issue.

    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @prokreeger

    Thanks for confirming you found the cause of the issue.

    Kind Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.