Problem w/ variations with no image

  • Hi there, great plugin! Works almost perfectly ??

    The problem we are having is when a product has variations that do not have images assigned to them the zoom box function still displays but the larger image is empty. I can see in the generated markup that it’s linking to a ‘null’ image.

    The parent SKU featured image still displays as the product image, which is perfect. It would great if that image would still zoom when variations are selected that don’t have an image, or if the zoom just got disabled all together if the variation doesn’t have an image.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hello there,

    I hope you’re doing well ??

    Could you share with us the link of a product page where I can see this issue?

    In this way we can try to replicate the problem and try to fix it.

    I’m looking forward your response.

    Have a good day.

    Thread Starter eastbank

    (@eastbank)

    Hi, thanks for getting back to me. We are still in development and can only give access via a test customer login. Is there some way I can give you a login that isn’t public here?

    Plugin Author YITHEMES

    (@yithemes)

    Hello there,

    Sorry for the late reply.

    Unfortunately, we are not allowed to access to the user sites, sorry.

    We have been checking the issue and we were able to replicate it, we will work on it and fix the issue in the next plugin update, sorry for the inconvenience.

    If you have any doubt let us know and we will be happy to help you.

    Have a nice day!

    Thread Starter eastbank

    (@eastbank)

    I’m glad to hear you were able to replicate the issue. We’ve just purchased the pro version of the plugin and the problem is there as well, hopefully you guys are able to find a fix soon. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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