Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Could you please let us know the version of the plugin? Please make sure that you use the latest version of the plugin.
    Also, this problem might be a conflict with another plugin on your website. Please check it via Health Check plugin

    Thanks!

    Have a nice day!

    Thread Starter gresio64

    (@gresio64)

    Hi,

    Version 1.6.2
    For the home I solved by deactivating the Google Fonts embed plugin, instead for the other page I deactivated all the plugins but I still have the problem

    Thanks

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Could you please update the plugin to the latest version and check if the issue is solved?

    Thanks!

    Thread Starter gresio64

    (@gresio64)

    Hi,
    I updated the plugin and the page is ok
    On home I deactivated the EMBED Google Fonts plugin, the problem that does not block font cookies, if the slide is active in the home and in the pages do not work.
    I don’t know if you can do something or recommend a similar plugin
    Thanks

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    I checked your homepage and the slider works properly. Please check the following gif.

    Could you please record or provide the link where the issue can be seen? I also checked another page link, and it was working properly as well.

    Thanks!

    Thread Starter gresio64

    (@gresio64)

    Hi,
    The slides work, the problem is that I have Googlefont cookies always active, they are not blocked, having deactivated the plugin (Embed Google Fonts), does not block the cookies of the fonts, if you activate it to block cookies, the slide in the home e In the pages they do not work.

    I don’t know if you can do something or recommend a similar plugin

    Thanks

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Please note that all is working on both pages:
    https://www.costamagnameccanicaagricola.it/
    https://www.costamagnameccanicaagricola.it/agrimaster-trinciatrici-universali/
    In order to understand the reason of the conflict with Google Fonts embed plugin, please contact us via the following form

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
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