Problem using MailPoet Sending Service

  • Resolved ausiuming

    (@ausiuming)


    2 years, 1 month ago

    I haven’t created a frontend page, just trying to send mass emails by WordPress Admin.
    Have subscribed a free account with “Your key is valid” and “MailPoet Sending Service is active”.
    Have added a Sender Domain and set up DKIM.
    Created a new email, then press [Preview] and send preview to email.
    In Settings > Send With…,
    if choose Other (via own host), send success and can receive the mail,
    if choose MailPoet Sending Service, send success but cannot receive the mail.`

Viewing 1 replies (of 1 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @ausiuming ????!

    Thank you for reaching out to MailPoet Support!

    if choose MailPoet Sending Service, send success but cannot receive the mail.

    Mhh, that’s really odd indeed. `Hi @ ????:!

    Could you please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a link to this thread and the email address that you sent that test to?

    We’ll be able to analyze the MailPoet Sending Service logs to understand the issue better.

    Cheers!

Viewing 1 replies (of 1 total)
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