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  • Hi mipllc,

    Thanks for getting in touch, sorry to hear you’re having difficulty with the spreadsheet function.

    There are a number of reasons why products might not be uploading correctly. First, make sure that you’re uploading either a .xls or .xlsx file type (not .csv). Second, make sure that you’ve written all of your field names correctly (Name, Slug, Description, Price, Image, Category, Sub-Category, Tags), especially custom fields, which need to be exactly the same as the field name. Third, make sure that you don’t have any columns that have been edited unintentionally (which gives an “incorrect field name” error).

    Hope that helps!

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