When the debug mode is set to true, are there any errors?
Please search the .htaccess
file via ftp. Then rename it to .htaccessbackup
.
Then log into your site and go to Dashboard > Settings > Permalinks. Then just hit save. This should create a new .htaccess file.
If this doesn’t work, go to ftp > wp-content and rename the directory plugins
to pluginsbackup
. Log into your dashboard and all of your plugins should be deactivated. Then rename the directory to plugins
. Then check if the Customizer is working again. If it is working, activate one plugin and check if it’s still working. Then activate the next plugin and test again.
If the error appears with all plugins deactivated please add define( 'WP_MEMORY_LIMIT', '256M' );
to the bottom of your wp-config.php file. Then see if the error still appears.