Problem updating from 2.0.3 to newests

  • Resolved FRT_WP

    (@fernantec)


    2 years, 7 months ago

    I am working in a new website, all built with spectra, at first there was some problems changing to responsive options for choosing different paddings or another options available, but now update to 2.0.4 or 2.0.5, it literally destroy all my backend, just showing in every block “this block has encountered an error and cannot be previewed”

    I have rollbacked to 2.0.3 but still I have many bugs and problems with this version, cannot change the responsive size, or paddings, even preview the mobile version does not work.

    There are many more issues that I’m coming across during the development.
    I have more than 10 years experience in WordPress web development as I am a FrontEnd developer

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Rajkiran Bagal

    (@rajkiranb)

    Hey @fernantec,

    So sorry for the trouble. I understand your frustration and take full responsibility for it. Be assured that we’re here to help fix this.

    Below are the steps that should fix the problem that you’re having:

    # First please Regenerate assets from Spectra settings from here

    # Clear the cache and reload the editor page. Here is a video that shows how you can do it: https://share.bsf.io/2NumNvZ2.

    Following the steps above should most likely fix the problem you are facing.

    If not, please reach out to our support team from our website and help us look at issues closely. We would really appreciate the opportunity and be very happy to help.

    I look forward to hearing from you.`

    Thread Starter FRT_WP

    (@fernantec)

    Problem solved following your steps.

    Many thanks!

    • This reply was modified 2 years, 7 months ago by FRT_WP.

    Same problem here: all the Spectra Blocks are ok in the frontend but just show an error message in the backend.
    I tried your steps (Regenerate assets) but it didn’t help. I rolled back to 2.0, didn’t help either. Finally I rolled back as far as possible to UAG 1.24 and now everything is fine.
    This cannot be the solution though. Any more suggestions?

    Plugin Support Rajkiran Bagal

    (@rajkiranb)

    Hey @danielmarsch,

    Can you try the below step & see if that fixes the issue?

    # Clear the cache and reload the editor page. Here is a video that shows how you can do it: https://share.bsf.io/2NumNvZ2.

    If not, please reach out to our support team from our website and help us look at issues closely. We would really appreciate the opportunity and be very happy to help.

    I look forward to hearing from you.

    So it seems you fixed the problem with Version 2.0.6, thank you for the quick reaction!

    Plugin Support Rajkiran Bagal

    (@rajkiranb)

    Hey @danielmarsch,

    Yes, We have released an update of Spectra v2.0.6 in which we have fixed the issue you were facing.

    Thank you for letting us know it is fixed for you.

    Hello Rajkiran,

    there is one more bug that remains in the info-box-block.
    Have a look at https://musikschule-hueckeswagen.de/team/

    All the pictures should be (an were before) circles. The underlying jpg have a size of 240x240px, the border-radius is 100%. Could you check this please?

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
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