• Resolved gonzalogf

    (@gonzalogf)


    Hello I have several months changing an image in my backend and the change appears without problem. Despite publishing my site the image does not change.
    I read in this forum that there were problems with Jetpack. what I find incredible is that it has happened recently with a whole page…

    I am really desperate and I don’t know where to check.

    I have already uninstalled all the plugins that help me to optimize but nothing seems to work.
    The image has this URL
    https://i0.wp.com/tortillaselpatron.es/wp-content/uploads/2024/05/anuncio_vertical.png?w=1080&ssl=1
    Who can help me?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @gonzalogf

    The best way to resolve this is to upload a new image with a different file name and then use that on your site. Jetpack’s Site Accelerator CDN doesn’t have a way to refresh images so this is the best way to accomplish what would like to do here.

    Let us know how it goes.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hey there, @gonzalogf,

    Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

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