Problem update feed

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  • Plugin Contributor WD Support

    (@wdsupport)

    Hi,

    Please note that in our case the feed is updated. Please note that the last post in the Facebook that we can see is on 17th of July the same is in the feed.

    Could you please check again?

    Thanks. Have a nice day.

    Thread Starter joings

    (@joings)

    There are two more posts, the first one dated 18 July and another one 5 hours ago, at least the one on July 18th should be visible, without having to activate and reinstall the plugin. But it does not work

    I have the same problem

    Problem with https://wellingtonpotters.org.nz/ not updating despite resetting cache, etc

    Plugin Contributor WD Support

    (@wdsupport)

    Hi,

    We are terribly sorry for the inconvenience.

    Please make sure that you have followed the steps in this tutorial, create a Facebook app, copy the App ID and App Secret, then paste them in Facebook Feed WD > Options section. After this, you can get the Page Access Token. Please check this video.

    If you have followed the steps as mentioned, we can have a closer look at the described issues. Please contact our support team using the following email address: [email protected]

    Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks. Have a nice day.

Viewing 5 replies - 1 through 5 (of 5 total)
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