Problem update 2.10.18

  • Resolved etablidulivre

    (@etablidulivre)


    2 years, 2 months ago

    Critical error on the website after update 2.10.18 this night
    I desactivate the extension and the website works but without social links.

    Details :
    WordPress version 6.0.2
    Thème actif : Hestia (version 3.0.23)
    Extension actuelle : Orbit Fox Companion (version 2.10.18)
    PHP version 7.0.33

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Poonam Namdev

    (@poonam9)

    Hi @etablidulivre,

    Thank you for reaching out.

    You are using an old version of PHP which we no longer support. Our plugins and themes require at least PHP v7.4 to work properly. You can reach out to your host on how to do the PHP upgrade.

    Once done, please do another test and see if the issue has been fixed.

    Let us know if there is anything else we can help you with.

    Thread Starter etablidulivre

    (@etablidulivre)

    Hi @poonam9

    Thank you very much !
    It was PHP version the problem !
    I upgrade to PHP 7.4 then 8.1 all works !

    Have a good day !

    Thread Starter etablidulivre

    (@etablidulivre)

    I forget to mark as resolved

Viewing 3 replies - 1 through 3 (of 3 total)
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