Problem unzipping files

How many files do you have ? What is the version of the softwares tested ?
Do you have a screen shot of the error ?

It’s 247 files.
I have the latest version on all softwares.
Here’s a screenshot of the message I get:
https://screencast.com/t/AHcCUyrPN2X
It says “There was an error when reading the file – the file is incomplete”
Thanks

Where is the zip file ?
In the same folder ? Try to click on it

Thanks for the reply.
I’ve managed to unzip it.
however now I get this error message when trying to import the database
https://screencast.com/t/4zGphY4VJ

Because, and as said by the message, you have to select a database ??

Hello,
I have followed every step.
Everything has been uploaded, the database imported, etc.
But I can’t see my website, it looks like just a new wordpress setup.
Please advise.
Thanks

Your wp-config.php has been restored and point to the new database ?

Yes

And what is the message ? A screenshot ?

because so far, I cannot guess what the problem is if no information is given ??

It looks just like a new WordPress setup.
If I go to the admin area I can see all the plugins and themes on my old website, but there are no posts, products, etc.
So there’s no information.

The old website looked like this:

https://pizzacocoyoc.com/

New website after uploading and restoring database, etc. looks like this:

https://www.italianissimo.mx

So all the posts, products, etc.
Were not imported.

Have you configured your WP before the importation ?

Could you show the wp_posts tables ?

I did a new wordpress instalation
Is this what you need to see?
https://screencast.com/t/aMLLsRlkItT

Sure that all sql files has been imported ? I believe not if you say that you had hundreds of post before