problem to have responsive mobile view

Hello @meideserve,

Is this still an issue? I have checked on Mobile View – using Chrome, and the form is responsive on mobile – https://prnt.sc/10q2gw3

If yes, can you please provide a screenshot showing this problem?

Thank you.

Yes! Big problem because people using mobile, like iphone cannot view and fill up form properly. the whole container including the text is loaded like desktop in the mobile view. You can see the screenshot here:

https://drive.google.com/drive/folders/1D7b7ww8FM1-MI3yWkZUvODYqja0fzWvd?usp=sharing

When you view it on desktop or computer and change it to a smaller browser size/viewport, it seems ok, but when you use the ACTUAL handheld mobile phone, the problem will show.

Any updates????

Hello @meideserve

I have checked directly on my mobile as well, and it is responsive. https://prnt.sc/10sq4gn https://prnt.sc/10sq4wh

Please try clearing your browser cache, and let us know if this solves the issue.

Thank you for your patience.

Yep cleared browser cache. In fact I also used different phones!

Based on your screenshot, it doesn’t seem right. Because the WhatsApp Click button seems to be the “desktop version”. u can see the screenshots as per sent before:
https://drive.google.com/drive/folders/1D7b7ww8FM1-MI3yWkZUvODYqja0fzWvd?usp=sharing

The WhatsApp icon should be the small circle version to indicate it is mobile browser.
Do you want to check with your different mobile views?

It should be the small whatsapp green icon to indicate u are using mobile view…

thanks!

Hi @meideserve,

I have checked again, it shows the small circle version now. https://prnt.sc/10tmaiq

Best regards.

Oh yes! Somehow the problem resolved…. not sure how and why!

Hi @meideserve,

I am glad that it works well now.

Please let us know if you have any more questions.