Problem: slider removal not working

Viewing 5 replies - 1 through 5 (of 5 total)
  • Besabine

    (@besabine)

    I have the same problem..

    Theme Author ThinkUpThemes

    (@thinkupthemes)

    Hi iseetea,

    Would you mind providing more information about the issue please? Is it that you can’t remove a single slide or that the option to disable the slider altogether doesn’t work?

    As much information as possible would really help us help you as quickly as possible.

    Thanks!

    Thread Starter iseetea

    (@iseetea)

    Hi ThinkUpThemes,

    I had 3 sliders and wanted to remove one of them. I removed one slider via theme options, homepage, this looked OK, but after removal of the slider, the homepage still showed three slides. The removed slider now was shown as an empty box.
    Also the slider info ‘reappeared’ in the theme options.

    The only way to change added sliders looks like removing all of them and then upload again.
    I hope my explanation describes it now more clearly.

    Theme Author ThinkUpThemes

    (@thinkupthemes)

    Hello iseetea,

    Unfortunately, we aren’t able to replicate the issue on our end. Please can you try deleting all slides and then saving the customizer to reset the slider array. This should help correct any issues you’re experiencing with using the slider.

    I have the same issue. I remove a slide. I hit Save & Publish. It is not removed from the site.

Viewing 5 replies - 1 through 5 (of 5 total)
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