Problem showing thumbnails in desktop version

Viewing 5 replies - 1 through 5 (of 5 total)
  • Sona

    (@support-web-dorado)

    Dear JAP,

    Do your images have titles which contain spacing, e.g. Photo 1.jpg. If this is so, then the issue might be caused by that. You will have to rename the images and reupload them. Thank you.

    Thread Starter jaantunez

    (@jaantunez)

    Hello, thank you very much for your response.

    The names of the images do not contain spaces but are long “20150507_ViejoMusical_Gruta77_01.jpg”

    Could this be the reason that the thumbnails are not showing?

    Sona

    (@support-web-dorado)

    Dear jaantunez,

    This might be the cause of the issue. If you contact us at info[at]web-dorado.com we might be able to resolve the issue faster. Thank you.

    Thread Starter jaantunez

    (@jaantunez)

    Just I send you the information through the contact form of the web.

    Thread Starter jaantunez

    (@jaantunez)

    Finally I uninstall this plugin.

Viewing 5 replies - 1 through 5 (of 5 total)
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