problem showing images, they look huge

  • Hi, I installed the plugind and i ran it. Seems that the products suggested are shown in the real size of the image (i selected to show thumbnail). Will show you a photo if you know how to fix it.

    photo: https://postimg.cc/rRj7JLR6

    PS: I zoomed out the website to show you how big the images are shown, now i have disabled the plugin so my customers don’t have a bad experience on it.

    Best regards!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @nachojeria,

    I checked our demo site of WPC Frequently Bought together but there is no issue as you mentioned. You can check demo sites in the below link.
    https://demo.wpclever.net/woobt/

    There might be an incompatibility with your theme and other plugins

    In order to check if this is an issue triggered by another plugin or from inside our plugin, please follow my below instructions. I need to make sure that our plugin is functional with the basic WooCommerce & theme on your site or not.

    – Create a full backup of your site and keep it in a safe place.

    – Updates all current active plugins on your site to the latest versions, and so do WooCommerce and WordPress, too.

    – Switch the theme on your site to the WPClever theme.

    – Deactivate all other plugins, except for WooCommerce & our plugin.

    – Check the front-end behavior.

    Please follow these steps. If after taking these steps and our plugin is working again, then it’s another plugin or theme on your site that has caused this, you can find that out by deactivating plugins one by one to find the culprit.

    Best regards.

Viewing 1 replies (of 1 total)
  • The topic ‘problem showing images, they look huge’ is closed to new replies.