• Resolved Derek Wilcox

    (@themassapothecary)


    I had cart flows but never used so I deleted a Lil while back. It’s not downloaded or active on my site but I am getting an error message with my cart abandonment emails not being sent and in the link that’s got an error has cart flows in it. Does anyone know why this can be happening?

    WordPress version 5.3
    Current theme: Astra (version 2.1.3)
    Current plugin: WooCommerce Cart Abandonment Recovery (version 1.2.2)
    PHP version 7.1.33

    Error Details
    =============
    An error of type E_ERROR was caused in line 518 of the file /home/customer/www/themassapothecary.com/public_html/wp-content/plugins/woo-cart-abandonment-recovery/modules/cart-abandonment/class-cartflows-ca-cart-abandonment.php. Error message: Uncaught Error: Call to a member function get_id() on boolean in /home/customer/www/themassapothecary.com/public_html/wp-content/plugins/woo-cart-abandonment-recovery/modules/cart-abandonment/class-cartflows-ca-cart-abandonment.php:518
    Stack trace:
    #0 /home/customer/www/themassapothecary.com/public_html/wp-content/plugins/woo-cart-abandonment-recovery/modules/cart-abandonment/class-cartflows-ca-cart-abandonment.php(1630): Cartflows_Ca_Cart_Abandonment->check_if_already_purchased_by_email_product_ids(Object(stdClass), Array)
    #1 /home/customer/www/themassapothecary.com/public_html/wp-content/plugins/woo-cart-abandonment-recovery/modules/cart-abandonment/class-cartflows-ca-cart-abandonment.php(1543): Cartflows_Ca_Cart_Abandonment->send_email_templates(Object(stdClass))
    #2 /home/customer/www/themassapothecary.com/public_html/wp-content/plugins/woo-cart-abandonment-recovery/modules/cart-abandonment/class-cartflows-ca-cart-abandonment.php(599): Cartflows_Ca_Cart_Abandonment->send_emails_to_callback()
    #3 /home/custo

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support CartFlows Team

    (@cartflows)

    Hello @themassapothecary,

    Apologize for the delay in response.

    Can you please open a support ticket here with WordPress login credentials of your staging sites to debug this issue?

    Looking forwad to hearing from you.

    Thank You!

Viewing 1 replies (of 1 total)
  • The topic ‘Problem sending our cart abandonment emails’ is closed to new replies.