• Resolved ahmedhamada1987

    (@ahmedhamada1987)


    Hello, I have a problem with my backup settings reaching 66% and it stops. Please solve the problem

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support nicholas2019

    (@nicholas2019)

    Hello,
    
    Please follow the doc to configure the WPvivid settings on the target site.
    
    Afterwards, you can proceed to restore the site content individually. 
    
    If your backup files were merged into a single package, decompress the zip packages to obtain the following separate packages:
    
    1. wp core
    2. wp content
    3. plugins
    4. themes
    5. uploads
    6. database
    
    Next, upload each package to the target site individually and restore them separately.
    
    Please refrain from canceling the restore process or refreshing/closing the restore page while a restore task is in progress, as the restoration is actively ongoing in the background. Wait until a successful or failed message appears before taking any further action.
    
    Kind regards.
    Thread Starter ahmedhamada1987

    (@ahmedhamada1987)

    Hello, please be patient with me. I did not understand what to do. What I understood was an increase in the size of the Madali upload file 512m It did its job and the problem was not solved

    Thread Starter ahmedhamada1987

    (@ahmedhamada1987)

    Any Help

    Plugin Support nicholas2019

    (@nicholas2019)

    Hello,

    Would you kindly send the debug information to our support email at support(a)wpvivid.com please? We will analyze it thoroughly to identify the issue.

    To ensure efficient tracking of your thread, we kindly ask you to include the link to the thread in your email.

    Thread Starter ahmedhamada1987

    (@ahmedhamada1987)

    Did you send the complete file?

    Plugin Support nicholas2019

    (@nicholas2019)

    Hello,

    Send the debug information to our support email at support(a)wpvivid.com. Plus, we kindly ask you to include the link to the thread in your email.

    Kind regards.

    Plugin Support nicholas2019

    (@nicholas2019)

    Hello,

    Since we haven’t received any response from you, we will proceed to mark the thread as resolved. However, please don’t hesitate to reach out to us if you require any further assistance.

    Kind regards.

Viewing 7 replies - 1 through 7 (of 7 total)
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